…to the point of encouraging prosuming, can be articulated as a series of progressive goals:<\/p>\n
1) to create<\/span> what the customer wants Each of the missions elevates the firm’s commitment to the customer and raises the customer’s involvement with the firm.<\/p>\n","protected":false},"excerpt":{"rendered":" …to the point of encouraging prosuming, can be articulated as a series of progressive goals: 1) to create what the customer wants 2) to remember what the customer wants 3) to anticipate what the customer wants 4) finally, to change … Continue reading
\n2) to remember<\/span> what the customer wants
\n3) to anticipate<\/span> what the customer wants
\n4) finally, to change<\/span> what the customer wants<\/p>\n